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Assertive Leadership Programme - ALP
| Assertive Leadership Programme
(‘ALP’) |
 The
Assertive Leadership Programme is a 3½-day programme that helps
turn assertive behaviour into a habit.
It creates insight into those behaviours which cause conflict, resentment,
irritation and misunderstanding. But most importantly it teaches the competencies
necessary to maximise co-operative relationships and get things done.
It helps to develop a proactive and problem-solving style, and reduces
defensiveness and a complaining culture.
From an individual perspective, the objective is to help people move
from a state of dependency to a state of independence. It therefore provides
a springboard for individuals to take charge of their careers and their
lives, then to co-operate optimally with others to achieve common objectives
so that interdependence becomes possible.
From a leadership perspective, it helps those in positions of management,
leadership and influence at all levels of the organisation to access their
own growth and encourage it in others. They will not only learn to hold
themselves and others accountable for delivery, but to establish good
relationships based on dignity and mutual respect.
The result is not just a good leader in the workplace, but someone who
is easier to get on with at home and work, someone with a new outlook
on life, increased confidence and a more positive attitude.
It is a helpful Leadership, Team and Culture change intervention since
it helps create a culture of accountability for results together with
a strong people orientation.
 Participants
Will Learn How To:
- Eliminate 'game-playing' in relationships with others
- Interact with others with respect and dignity for them and their
ideas
- Receive criticism in a mature and non-defensive way
- Turn interpersonal conflict into a win-win situation
- Manage interpersonal demands without rejecting the other person
- Accept themselves and others regardless of gender, race, culture
or any other differences
Who Should Attend?
- Anyone who is expected to achieve results by working with others since
interpersonal skills are key competencies in the workplace
- Individuals who need to improve their relationship skills or need
to acquire more sophisticated skills to manage 'difficult' people
- Individuals who are highly talented yet are limited in their careers
by the ability to work with others in an assertive and collaborative
way
- Individuals who want to increase their own confidence and resilience
in dealing with life and others
- Teams who need to develop the competencies to interact in an honest,
direct and unthreatening manner in order to develop a climate of trust
Why Attend a Programme Like This?
The quote “Seek first to understand, then to be understood”
(Stephen Covey) has always been appropriate. Terminology such as capacity
building, empowerment, democracy and participation, all encompass one
common element - the people factor. If people cannot work together, there
can be no productivity, no growth and no growing economy.
Programme Content
 Module
1(a): THE DIFFERENT BEHAVIOUR STYLES - Insight into the behaviour styles
that make or break relationships.
Module 1(b): MINDSET - How your self-talk and attitudes can jeopardize
your own feelings of wellbeing and negatively impact your relationships.
Module 2: POSITIVE REINFORCEMENT - How to use positive feedback to influence
the behaviour of others.
Module 3: EMPATHETIC LISTENING - Teaching the essence of seeking to understand
the other person and how to state your opinion with conviction.
Module 4: MANAGING INTERPERSONAL DEMANDS - Learn to refuse demands without
being unhelpful to others.
Module 5: GIVING AND RECEIVING CRITICISM - How to respond to criticism
without becoming defensive, or justifying your mistakes or shortcomings,
whilst also affirming your own position. Specific attention is given to
handling confrontational criticism.
Module 6: MANAGING ANGER IN CONFLICT SITUATIONS - How to deal with and
express your own anger. What to do when faced with another’s anger
or aggression.
For more information and current costs, Contact
us
Top of Page
| Client Comments: Behaviours for the Workplace |
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Just a moment out of a very hectic few days (since we left there on Friday) to say
a huge thank you for the most memorable learning experience I had in my life! I learned so much from you, and I feel both drained to the bone and energised at the same time. I have learned so much, about others, but especially about myself.
(Assertive Leadership Programme) |
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Your course has made a big difference in both
my personal and career lives. I've always found it difficult
to express my feelings and to address issues, and now that I
have the tools to do this, I feel 'heard'. Of course, just when
you think you know how to deal with things and you have it all
under control, life throws you a curveball (or 3). Having the
right tools has enabled me to recognise when I fall into the
hate tapes trap or have irrational thoughts, and I've been able
to deal with this much more effectively than I would have been
able to in the past. You've also taught us to be kind to ourselves,
so when life happens and I make mistakes, I try to be kinder
and gentler with myself. Once again, thank you for the big difference
you've made in my life - I appreciate the effort you put in!
(Assertive Leadership Programme) |
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Thank you for all your personal input during our
training. I am using the skills you taught and it works wonders.
(Assertive Leadership Programme) |
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Thank you for an unforgettable learning experience.
(Assertive Leadership Programme) |
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Thank you for the most memorable 3½ days.
It’s instilled in me a certain amount of boldness to speak
openly about what I want. Secondly, I have had a realization
about what I need to concentrate on, particularly that which
I’ve neglected over the past few months. (Assertive
Leadership Programme) |
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Thank you, Andrew for a stunning course. To
me it was the experience of a lifetime. The no-nonsense way
in which you present the course has made it a lot easier to
share my feelings in front of strangers. Thanks for the 5
steps.
(Assertive Leadership
Programme) |
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My team and I had an unbelievable week with
Andrew Bramley on his Assertive Leadership Programme. The
impact on my team is phenomenal; a real life altering experience. (Assertive Leadership Programme) |
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Hi Colleagues and Andrew. I am sending this
email because I will not be able to attend the opening [of
your programme]. I will be with you in spirit. I have full
confidence that you will enjoy the ALP session as well as
Andrew Bramley’s presentation. I attended this programme
in 2005 with my management team and it was definitely one
of the best development courses I have done in my 24 years
at this organisation. Relax and enjoy the course!! (Assertive
Leadership Programme) |
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Some years ago, whilst working at [corporation],
I attended a workshop with you and which was probably the
most useful workshop I have ever attended in my 20-year working
experience. (Assertive Leadership
Programme) |
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Thanks again for four wonderful days. Thanks
for the way you interact with the group. This course is definitely
in another class and we all have learnt a lot and enjoyed
it very much. I spoke to my manager and he wants the rest
of the team to do the course in May. (Assertive
Leadership Programme) |
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As usual, we have received superb feedback
from the delegates about the facilitator, Andrew Bramley.
(Assertive Leadership Programme) |
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On behalf of my team, I would like to thank
you for arranging the Assertive Leadership Programme. It is
a profound course and a life-changing experience. The team
participated openly and brought themselves into the process.
We left with a feeling of optimism, being more comfortable
in managing our interpersonal relationships both in our private
lives as well as at work. We developed a whole new language
of your stuff and my stuff and looking for the chicken. It
was hard work but a very rewarding experience. It was also
such a privilege to spend a week out of the office to experiment
and challenge our existing mindsets. Compliments also to Andrew
who presented very well and brought the concepts to the fore
through dramatization and realistic case studies and examples.
Thank you for investing in us. (Assertive
Leadership Programme) |
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The Training Manager and I experienced an overwhelming
buzz when we visited the programme on Friday. The staff were
believers in ALP and started to see life in a different light.
They are realizing that dealing with conflict is not scary
and giving appreciation is simple. They are back in the office
with new energy. From us as a management team, thank you.
You are very special and have a unique approach in getting
this information across. I believe you have found your niche
and you are living your life’s work. Wishing you more
energy and inspiration going forward.
(Assertive
Leadership Programme) |
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The purpose of this email is to give you feedback
regarding the ALP course that we have attended last week.
This course made more sense than any other course that I have
ever attended in this Corporation. The contents were relevant
and current and Andrew is excellent in his facilitation methods.
Because real life scenarios were used, it was extremely helpful
and can be applied in everyday life - at work and at home.
I cannot see how one can stay the same after attending this
course. It can only have a positive impact on each and every
person that attended it - it is life changing! (Assertive
Leadership Programme) |
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It is some time since I have completed the
4-day course which you facilitated in the mountains for us.
I would just like to thank you and also give you some feedback
which I think is the best compliment I can give to you. There
have been no earth shattering changes in my life since learning
the skills of assertive leadership. I didn't expect it anyway.
What is more important is the little changes which have occurred.
These changes have left me more in control, not only of my
personal life but also of my professional life. I am less
frantic about things and take myself less seriously. Strangely
I am less stressed, more able to cope and in much better control
of my life. The results are tremendously satisfying and gratifying.
I am privileged to have attended the programme. I just wish
everyone I know could attend the programme as well. It would
make things a lot easier. (Assertive
Leadership Programme) |
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[Message to attendees] Congratulations on being
nominated by your Regional General Manager to attend ALP presented
by Andrew Bramley. The programme [now] forms part of the leadership
training for all our financial advisors.
(Assertive
Leadership Programme) |
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Thank you for the work you have done with my
team. The feedback was, once again, very positive. (Assertive
Leadership Programme) |
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Top of Page
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Career Workshops
I was one of the people retrenched from [company] and I had the
luck to be able to participate in your course.
(click here for more)
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Behaviours for the Workplace
Just a moment out of a very hectic few days (since we left there on Friday) to say
a huge thank you for the most memorable learning experience I had in my life!
(click
here for more)
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Change Interventions
Thanks so much for Saturday. It was a very
energizing and enriching day for all of us. We loved the way
you got us all to be part of it and to realize each one’s
value. We achieved what we set out to, which was to lay a
good foundation for moving forward as a team and as leaders.
(click here for more)
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